Terms and Conditions

General Terms

By accessing and placing an order with Carpedia Global Holidays Sdn Bhd , you confirm that you are in agreement with and bound by the terms of service outlined below. These terms apply to the entire website and any email or other communication between you and Carpedia Global Holidays Sdn Bhd.

Definitions and Key Terms

To ensure clarify in these Terms & Conditions, specific terms are strictly defined as follows:

  • Cookie: A small amount of data generated by a website and stored by your web browser. It is utilized to identify your browser, provide analytics, and remember information such as language preference or login details.
  • Company: When terms like “Company”, “we”, “us”, or “our” are mentioned, they refer to Carpedia Global Holdings Sdn Bhd, located at Unit A-G-12, CoPlace 1, 2270, Jalan Usahawan 2, Cyberjaya, 63000 Cyberjaya, Selangor. The Company is responsible for managing your information under these Terms & Conditions.
  • Country: The location where Carpedia or the owners/founders of Carpedia are based; in this case, it is Malaysia.
  • Device: Any internet-connected device, such as a phone, tablet, computer or any other device capable of accessing Carpedia and using its services.
  • Service: Refers to the service provided by Carpedia, as described in the relevant terms (if available) and on this platform.
  • Third-party service: Encompasses advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services may be of interest to you.
  • Website: Carpedia’s site, accessible via the URL: https://thecarpedia.com
  • You: A person or entity that is registered with Carpedia Global Holidays Sdn Bhd to use the Services.

Your Consent

We’ve updated our Terms & Conditions to offer you complete transparency regarding what is set when you visit our site and how it’s utilized. By using our website, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.

License and Restrictions

Carpedia Global Holidays Sdn Bhd hereby grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website strictly in accordance with the terms of this Agreement.

You agree not to, and you will not permit others to:

  • Commercial Exploitation:
    • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the website or make the platform available to any third party.
  • Modification and Reverse Engineering:
    • Modify, create derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the website.
  • Proprietary Notices:
    • Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of  Carpedia Global Holidays Sdn Bhd or its affiliates, partners, suppliers or the licensors of the website.
  • Unlawful Use:
    • Use our website or services for any unlawful purpose or in a manner that violates the rights of others.
  • Unauthorized Access:
    • Attempt to gain unauthorized access to any portion of our website, systems, or networks.

Account Creation, Security and Administration Fee

To access certain features and services on Carpedia Global Holidays Sdn Bhd, you may need to create an account using an email and password. If Carpedia Global Holidays Sdn Bhd, at its sole discretion, deems the email used as offensive or inappropriate, Carpedia Global Holidays Sdn Bhd reserves the right to suspend or terminate your Account.

You are responsible for maintaining the confidentiality of your account credentials, including your email and password. You agree not to share your account information with others or allow unauthorized access to your account. You are accountable for all activities taking place under your account. In case of any suspicion of unauthorized use, you must promptly notify us.

It is strongly advised to use robust and distinctive passwords for your account, updating them regularly. We disclaim responsibility for any unauthorized access to your account resulting from weak password choices or insufficient security measures on your part.

Carpedia Global Holidays Sdn Bhd implements reasonable security measures to safeguard user accounts and data. Nevertheless, we cannot assure the absolute security of your account or data. You acknowledge and accept the inherent risks associated with online interactions.

By accessing and placing an order with Carpedia Global Holidays Sdn Bhd, you agree to a onetime administration fee deduction of RM10 from your first earning. Please be aware that if Carpedia Global Holidays Sdn Bhd is unable to deduct the fee from your first earnings due to insufficient funds, we may attempt to do so from subsequent earnings.

Fairness and Non-Discrimination

Carpedia Global Holidays Sdn Bhd is dedicated to ensuring a fair and non-discriminatory gig request review process. We do not discriminate based on race, gender, age, religion, or any other protected characteristic.

If gig workers believe they have experienced unfair or discriminatory treatment during the request review process, they are encouraged to contact us as described in our “Contact” section for resolution.

Protection of Information

We implement reasonable security measures to safeguard the personal information you provide. However, it’s essential to note that no data transmission over the internet or storage method is entirely secure. As a result, we cannot guarantee the absolute security of your information.

Gig workers are responsible for maintaining the confidentiality of their account credentials, including login information and password.

Access and Control

Gig workers may have the right to access, update, or delete their personal information. To exercise these rights or request information about your data, please contact us as described in our Privacy Policy.

Availability for Gigs

Gig workers utilizing Carpedia Global Holidays Sdn Bhd’s platform have the opportunity to browse available gigs or assignments, including both full-time and part-time opportunities. They can select and request to work on gigs that align with their preferences, skills, and qualifications.

Matching Process

Carpedia Global Holidays Sdn Bhd utilizes algorithms or criteria to match gig workers with available gigs. This matching process takes into account factors such as location, skills, qualifications, availability, and other relevant criteria.

While we endeavor to provide accurate and relevant matches, we do not guarantee that all gig workers will be matched with opportunities. The availability of gigs may vary based on market conditions, demand, and other factors.

Request Review Process

Once gig workers submit requests to work on specific gigs, Carpedia Global Holidays Sdn Bhd reviews these requests. The review process may involve assessing factors such as gig worker qualifications, availability, and suitability for the assignment.

Gig workers should understand that their request to work on a gig does not guarantee automatic approval. Approval is subject to the discretion of Carpedia Global Holidays Sdn Bhd, based on the evaluation of the gig worker’s request and alignment with the gig’s requirements.

Use of Merchant Name

Carpedia Global Holidays Sdn Bhd may utilize the names of various merchants, such as Shoppe, Lazada, and Ninjavan, to identify potential gig worker opportunities. However, it is crucial to note that Carpedia Global Holidays Sdn Bhd is not officially affiliated with, endorsed by, or representing these merchants. We operate as an independent platform connecting gig workers with potential engagements. Any use of merchant names is solely for identification purposes.

Changes in Gig Availability

The availability of gigs may fluctuate over time due to various factors, including market dynamics and the preferences of registered merchants. Carpedia Global Holidays Sdn Bhd is not responsible for changes in gig availability.

Information Collection

Carpedia Global Holidays Sdn Bhd may collect specific personal information from gig workers during the registration and engagement process. This information may encompass, but is not restricted to, your name, contact details, license information, bank account details for payment processing, and emergency contact information.

Your use of our platform implies consent to the collection and processing of your personal information, as outlined in our Privacy Policy.For a more comprehensive understanding of how we handle your data, please refer to our Privacy Policy.

Use of Information

The personal information provided by gig workers is primarily used to facilitate engagements, process payments, and enable communication between you and registered merchants.

Carpedia Global Holidays Sdn Bhd may also utilize this information for administrative purposes, including identity verification, account maintenance, and platform-related communication.

We are dedicated to ensuring the privacy of your information. For additional details on how your data is used and protected, please refer to our Privacy Policy.

Disclosure of Information

Carpedia Global Holidays Sdn Bhd may share gig worker information with registered merchants for the purpose of facilitating engagements and payments. We may also disclose information when required by law, to protect our rights or the rights of others, or in the event of a merger, acquisition, or sale of all or part of our business. Any such disclosure will be made in accordance with applicable data protection laws.

Amendments to this Agreement

Carpedia Global Holidays Sdn Bhd  reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Carpedia Global Holidays Sdn Bhd.

Term and Termination

This Agreement shall remain in effect until terminated by you or Carpedia Global Holidays Sdn Bhd.

Carpedia Global Holidays Sdn Bhd may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Carpedia Global Holidays Sdn Bhd, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website and all copies thereof from your computer.

Upon termination of this Agreement, you shall cease all use of the website and delete all copies of the website from your computer.

Termination of this Agreement will not limit any of Carpedia Global Holidays Sdn Bhd’s  rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

Copyright Infringement Notice

If you are a copyright owner or such owner’s agent and believe any material on our website constitutes an infringement on your copyright, please contact us setting forth the following information:

(a) A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;

(b) Identification of the material that is claimed to be infringing;

(c) Your contact information, including your address, telephone number, and an email;

(d) A statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and

(e) A statement that the information in the notification is accurate, and, under penalty of perjury, you are authorized to act on behalf of the owner.

Indemnification

You agree to indemnify and hold Carpedia Global Holidays Sdn Bhd  and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your:

(a) Use of the website;

(b) Violation of this Agreement or any law or regulation; or

(c) Violation of any right of a third party.

No Warranties

The website is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Carpedia Global Holidays Sdn Bhd, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, course of performance, usage or trade practice.

Without limitation to the foregoing, Carpedia Global Holidays Sdn Bhd  provides no warranty or undertaking, and makes no representation of any kind that the website will meet your requirements, achieve any intended results, be compatible or work with any other software, websites, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither Carpedia Global Holidays Sdn Bhd  nor any Carpedia Global Holidays Sdn Bhd’s provider makes any representation or warranty of any kind, express or implied:

(i) as to the operation or availability of the website, or the information, content, and materials or products included thereon;

(ii) that the website will be uninterrupted or error-free;

(iii) as to the accuracy, reliability, or currency of any information or content provided through the website; or

(iv) that the website, its servers, the content, or emails sent from or on behalf of Carpedia Global Holidays Sdn Bhd  are free of viruses, scripts, trojan horses, worms, malware, time bombs or other harmful components.

Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Carpedia Global Holidays Sdn Bhd and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the website.

To the maximum extent permitted by applicable law, in no event shall Carpedia Global Holidays Sdn Bhd or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the website, third-party software and/or thirdparty hardware used with the website, or otherwise in connection with any provision of this Agreement), even if Carpedia Global Holidays Sdn Bhd or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

You agree to indemnify and hold Carpedia Global Holidays Sdn Bhd and its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your use of the website, violation of this Agreement or any law or regulation, or violation of any right of a third party.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Binding Arbitration

If you and Carpedia Global Holidays Sdn Bhd don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of The Malaysian Institute Of Arbitrators (MIArb). Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

Notice of Dispute

In the event of a dispute, you or Carpedia Global Holidays Sdn Bhd  must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: customerservice@thecarpedia.com. Carpedia will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and Carpedia will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Carpedia may commence arbitration.

Updates to Our Terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.

Entire Agreement

The Agreement constitutes the entire agreement between you and Carpedia regarding your use of the website and supersedes all prior and contemporaneous written or oral agreements between you and Carpedia Global Holidays Sdn Bhd.

You may be subject to additional terms and conditions that apply when you use or purchase other Carpedia Global Holidays Sdn Bhd  services, which Carpedia Global Holidays Sdn Bhd will provide to you at the time of such use or purchase.

Intellectual Property

The website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Carpedia Global Holidays Sdn Bhd, its licensors or other providers of such material and are protected by Malaysia and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Carpedia Global Holidays Sdn Bhd, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.

Submissions and Privacy

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Carpedia Global Holidays Sdn Bhd without any compensation or credit to you whatsoever. Carpedia Global Holidays Sdn Bhd and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium indefinitely, including but not limited to developing, manufacturing, and marketing products and services using such ideas.

Promotions

Carpedia Global Holidays Sdn Bhd may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”) that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible for reading all Promotions rules to determine whether you are eligible to participate. If you enter any Promotion, you agree to abide by and comply with all Promotion Rules.

Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.

Links to Other Websites

This Terms & Conditions applies solely to the Services provided by Carpedia Global Holidays Sdn Bhd. The Service may include links to other website that are not operated or controlled by Carpedia Global Holidays Sdn Bhd. We do not assume responsibility for the content, accuracy or opinions expressed on such websites. Additionally, these websites are not investigated, monitored or checked for accuracy or completeness by us.

Please be aware that when you use a link to navigate from the Services to another website, our Terms & Conditions cease to apply. Your browsing and interaction on any other website, including those linked on our platform, are subject to the rules and policies of that specific website. Third parties may employ their own cookies or other methods to collect information about you.

Typographical Errors

In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card account or other payment account in the amount of the charge.

Cookies

Carpedia Global Holidays Sdn Bhd utilizes “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website, although they are non-essential to its use. However, without these cookies, certain functionalities, such as videos, may become unavailable, or you would be required to enter your login details every time you visit the website, as we would not be able to remember that you had logged in previously. Most web browsers can be configured to disable the use of Cookies. However, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Miscellaneous

If, for any reason, a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Carpedia. Carpedia Global Holidays Sdn Bhd will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you.

Carpedia Global Holidays Sdn Bhd operates and controls the Carpedia Service from its offices in Malaysia. The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the Carpedia Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

These Terms & Conditions (which include and incorporate the Carpedia Privacy Policy) containthe entire understanding, and supersede all prior understandings between you and Carpedia concerning its subject matter and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.

YOU AND Carpedia Global Holidays Sdn Bhd  AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Changes to Our Terms & Conditions

You acknowledge and agree that Carpedia Global Holidays Sdn Bhd may cease (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Carpedia Global Holidays Sdn Bhd’s sole discretion, without prior notice to you. You may discontinue using the Service at any time. You are not required to specifically inform Carpedia Global Holidays Sdn Bhd  when you cease using the Service. You acknowledge and agree that if Carpedia Global Holidays Sdn Bhd  disables access to your account, you may be unable to access the Service, your account details or any files or other materials contained in your account.

If we decide to modify our Terms & Conditions, we will post those changes on this page and/or update the modification date of the Terms & Conditions.

Modifications to Our Website

Carpedia Global Holidays Sdn Bhd  reserves the right to modify, suspend, or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

Updates to Our Website

Carpedia Global Holidays Sdn Bhd may, from time to time, provide enhancements or improvements to the features/functionality of the website, which may include patches, bug fixes, updates, upgrades, and other modifications (“Updates”).

Updates may modify or delete certain features and/or functionalities of the website. You agree that Carpedia Global Holidays Sdn Bhd  has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.

Furthermore, you agree that all Updates will be (i) deemed to constitute an integral part of the website, and (ii) subject to the terms and conditions of this Agreement.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications, and other products/services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that  shall not be responsible for Carpedia Global Holidays Sdn Bhd any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Carpedia does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Contact Us

Don’t hesitate to contact us if you have any questions.